Support
Apollo Hosting values your business and have a variety to support options
available to meet your needs. Our technical support
is based out of our headquarters in Austin, TX, and is completely
in-house. Our skilled representatives are here 24/7
to help resolve your hosting issues. Don't hesitate to use
any of the following resources for your assistance.
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PreSales
FAQ Our PreSale FAQ contains
detailed information on a variety of topics our videos and QuickStarts
only touch upon briefly. For more in depth information, use the
FAQ. More  |
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Knowledgebase
Constantly updated with the latest support
information, the Knowledgebase can provide the answers to many common
questions. More
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Forums
Interact with fellow customers in our
forums. Join this community of website owners and share your knowledge
and experience while learning from others. More
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QuickStart Guides
These Flash videos are packed with information
about getting started in various aspects of hosting. Learn the basics
of ecommerce, reseller and domain hosting. More
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Video Tutorials
Learn about your control panel, FTP,
email and more with these visual tutorials. Watch as each process
is explained in a friendly, step-by-step manner, right on the screen.
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Online Manuals
Manuals for various applications provided
by Apollo Hosting, including control panels, ecommerce software,
and additional applications.
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Help
Desk Manned 24/7 by our technical
support staff. In order to better assist customers, Apollo Hosting's
Help Desk has been divided into sections. More
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Live
Chat
Our Online PHPLive Chat is an always-on
system to help get your questions answered fast. Available 24
Hours a day 7 Days a Week and 365 Days a Year! Chat
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Phone Support
In order to better track and assist
you with your phone support needs, we have implemented a Client
ID number that allows us to quickly retrieve and review
your information when contacting a technical support representative.
Access your number here, and proceed
to the Contact page for phone numbers
and hours of operation. More
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