Application Vault- xrms

XRMS is open-source Customer Relationship Management ("CRM") software. XRMS helps you manage your customer and contact records, track sales opportunities using forecasts and pipelines, ensure timely resolution of customer service and support incidents, and monitor the effectiveness of your marketing campaigns. XRMS is a fully-integrated suite web-based Customer Relationship Management (CRM), Sales Force Automation (SFA), and business intelligence (BI) tools, allowing companies to integrate and manage their sales, service, and marketing data into a single information store.

XRMS provides the ability to:

• Manage client Companies
• Contacts within a company;
• Initiate and manage marketing Campaigns;
• Initiate and manage Cases, Opportunities and Activities related to Companies and Contact;
• Upload files to Campaigns or Cases;
• Generate activity reports; and
• Customize and administer the environment.

Source: http://xrms.sourceforge.net/