Application Vault- CSLH

A multi-user, multi-operator, multi-department live help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Is in PHP and uses either Mysql or Text based database . Other features include AUTO INVITE!, referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, Customizable graphics, and multiple operators. runs on your server and is open source GPL.

• Unlimited operators, departments, and users
• Live Chat with visitors on your site in real time
• Proactive chat invites
• Typing Preview to see what is being typed as it is being typed
• Chat Transcripts and Logging
• Page and referer Tracking
• Canned Messages

Operator Window	Visitor Window

Source: http://craftysyntax.com/